Insurance
(In)sures the digital transformation
Arctive.INSURANCE accompanies the insurance industry.
The insurance industry is currently facing a multitude of fundamental challenges. Hybrid customers, individual pricing, on-demand and modular insurance models, artificial intelligence, increasing networking and increased interface management are THE buzzwords.
We digitize your value chain!
Arctive.INSURANCE's business solutions are industry-specific for the insurance sector. They are built on the ServiceNow® technology that is used worldwide. In Switzerland, it is used by more than 200 companies.
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- Processing time is reduced from one to two days to a few hours per claim.
- Increased delivery reliability through faster response to claims. Improved customer satisfaction through faster processing of the case.
- Comprehensive reporting enable better contract negotiations with partners - for claims handling and management or with service providers like logistics companies.
Highlights
Simple integration
It allows transparent and easy integration with internal systems such as Syrius, among others, and provides a uniform, simple interface for all users. The regular upgrades of the ServiceNow® technology are painless.
User friendly
Clear guidance and user-friendliness is ensured. Our modules are available mobile too. Thanks to state-of-the-art web technology, no software needs to be installed. Arctive.INSURANCE can be used directly in the browser - anywhere, any time.
Process efficiency saves time
Standardization of workflows, e.g. in claims processing or underwriting, a user-friendly application interface and transparent workflows ensure efficiency and save time.
End-to-end processes
The standardized processes in claims handling, benefits processing or underwriting are all automated. Automating internal workflows reduces the workload for employees, improves error rates and saves time. Employee and customer satisfaction increase.
Efficient complaint management
Ensuring smooth complaint management through artificial intelligence. Predefined templates form an intelligent basis for the review of insurance claims. Predefined and flexible flow of work improves the efficiency and experience staff handling the cases.
Intelligent customer portals
Intuitive operation and pre-defined UIs enable necessary data to be captured while ensuring a good customer experience. Preliminary checks, risk assessments or benefit claims can be processed directly by the relevant specialist department quickly and efficiently and save time and effort.