Portal Pro®
Supercharge for your Service Portal!
When developing a service portal in ServiceNow, you will quickly reach your limits with the standard widgets for forms and tables. Portal Pro® is a collection of helpful service portal widgets that close exactly these gaps and enable you to develop a powerful service portal in ServiceNow in a short time. Increase your productivity and reduce maintenance efforts with Portal Pro - the unique approach for complex use cases in service portals!
The product features at a glance
Portal Pro uses our unique approach that leverages OOTB widgets (form/data table) and extends their functionality without the need to clone widgets. This ensures upgradability when the underlying widgets change. Never again will your service portal break down after new versions - the portal is simpler and more robust than ever before!
- With Portal Pro you can easily create complex use cases in your service portals without cloning or maintaining widgets. Portal Pro uses a unique approach where functionality is layered on top of the existing form and data table widget. This ensures that updates to these widgets are always applied when an instance is patched or upgraded, and significantly reduces the effort required to maintain cloned widgets. Features are configured using a no-code/low-code approach.
- Extend your form and use the Portal Pro form widget in your service portals to display process information with a process flow, support form annotations, support tabbed forms, support embedded and related lists and client-side logic in your UI actions. With Portal Pro, you can easily and quickly customize and optimize your processes and forms.
- Enhance your data table with the Portal Pro data table widget and give your service portals a professional touch. Thanks to conditional styling, you can customize your data tables and add buttons with client-side logic to your lists. Open data table records in modal dialogs and use many other useful extensions.
- The Portal Pro Attachment Widget makes attachment handling a breeze. Set attachment types, define rules for mandatory attachments and group documents into folders. Related attachments are clearly displayed and attachments can be easily pasted via the clipboard or moved via drag & drop. Portal Pro is the ideal solution for anyone who wants to manage their data tables and attachments easily and effectively.
- Improve your buttons with Portal Pro! This innovative tool not only provides you with support for client-side UI actions in data tables and forms, but also allows you to set icons and colors for your buttons and show/hide or enable/disable form buttons via UI policies. With the Portal Pro you can customize the appearance of your buttons and adapt them to your needs.
- The Portal Pro can be used not only in the Service Portal, but also works in the classic user interface. So you can be sure that your buttons look consistent and appealing everywhere. By using UI guidelines, you can also ensure that your buttons always comply with the latest standards and thus provide an optimal user experience.
- But the Portal Pro can do even more! You can add user criteria to your service portals to automatically redirect users away from a portal if no matching criteria are found. This way you can ensure that your portals are only used by the right users, protecting your data and information.
Portal Pro is the ideal solution for companies that want to optimize their service portals. Enriching them with user-friendly interfaces is fast and efficient. Portal Pro does not require any in-depth programming knowledge, so you will soon benefit from a powerful service portal in ServiceNow. Trust in Portal Pro and increase your productivity!
Technical insights
