What do we offer?
Explained in three sentences.
- We help you to vitalize your business processes - integrative, uniform and user-friendly across company boundaries.
- Our main focus is on automating their value chain.
- With the implementation of digital solutions, we put you on the road to success.
Services
Advise - Implement - Automate - Care
We support you in shaping and developing your business processes. Whether analysis, implementation, automation, or ongoing support: our services are modular and can be accessed flexibly as needed. Working in agile teams, we redesign your processes and guide you to digital success with a structured approach.
ADVISE
We advise.
IMPLEMENT
We implement.
We implement your ServiceNow solution, whether standardized or customized, and develop business applications and portals, utilize OOTB functions, and make targeted adjustments to central modules such as AppEngine, CSM, ITSM, ITOM, FSM, and other business areas.
AUTOMATE
We automate.
We support companies in using AI in a targeted and secure manner. We analyze your AI maturity level, identify automation potential, and implement intelligent AI agents that efficiently automate processes f.e. in IT, HR, customer service, and finance.
CARE
We care.
Whether we developed your solution or not, we are reliably at your side. With our care approach, we ensure stable operation, guarantee reliable support, and drive the further development of your systems in a targeted manner. You can rely on our expertise at all times.
How do we convince?
With our 3*3 approach to success.
In just three hours, we work with you to develop a live solution to your challenge and demo it.
We check the feasibility of the selected solution in a proof-of-concept, which is delivered within three days and at a fixed price.
The proof-of-concept is tried & tested and put through its paces, so to speak. If you then decide to implement it, we will develop the PoC into a production-ready solution that you can go live with in 3 months.
3 Hours
We build...
...a live solution specific to one of your real use cases within three hours.
3 Days
We prove...
...the feasibility of your solution and build your prototype in three days.
3 Months
We create...
...their production-ready solution and celebrate their successful go-live together in three months.
Who is convinced of us?
Renowned companies from Switzerland trust us as their digitization partner.
Showcases
Our showcases and references at a glance.
Reporting portal for the efficient and complete recording of applications
Digitizing the reporting system significantly speeds up, simplifies, and clarifies the entire process - from connection requests to installation, commissioning, and safety certification.
Mobile app for efficient management of grid connections
The CKW Group has significantly simplified the management of 582 grid connection boxes and around 500 applications per year with a mobile solution. QR code-based recording, paperless processes, and automatic billing reduce the administrative effort to just 15–30 minutes per case and create greater transparency and efficiency.Central customer portal for international customer requests
As planned, Arctive completed the customer service management project at Hamilton on schedule in just three months with the go-live of the customer portal. All customers of Hamilton, a leading manufacturer in medical technology, can now handle their customer inquiries and issues quickly and easily via a unified customer portal. There is now a suitable digital process for every inquiry—a plus for the company and all customers.Arctive creates digital solution for requests for further training in the construction industry
Over 6,500 companies benefit The process of reimbursing benefits for further training for employees in the construction industry is becoming much more transparent, simple and efficient. Thanks to Arctive. The company has expanded its previously established declaration and collection platform to include a further portal for benefit applications for further training in the construction industry.Wage declarations via self-service portal and end-to-end debt collection at Consimo and AK66
Portal Pro® and NoCodePDF® successfully used at Consimo and AK66 - A success story about trustful collaboration between the client, project management, and the implementation team.SBB focuses on NoCode PDF's recipe for success
How SBB was able to improve efficiency in the contact center and customer service in the communication channel letters, in the customer service management of ServiceNow.
Product Portfolio
IT Specialists of Business Applications & IT Operations Management
At Arctive, we help you optimize your business processes. Your customers and employees get fast and intuitive tools that increase and improve quality, compliance, efficiency and productivity. During the transformation, we clearly focus on your needs. Your employees, business partners and customers will receive solutions that are a pleasure to use and that you won't want to do without.
Our focus is on application development using the ServiceNow@ Platform AppEngine, Portals, Web- & Integration technologies and Custom Applications as well as Standard ServiceNow solutions.
Business Applications
AppEngine
Tailored and individual application development on the platform using AppEngine, (customer) portals, web and custom applications.
Custom Service-Management
Customer Service-Management
Creating a fully comprehensive customer experience through intelligent process automation with Custom Service Management (CSM).
IT Service Management
IT-Service- Management
Increase the efficiency, cost-effectiveness and quality of IT services with ITSM.
IT-OperationsManagement
IT-OperationsManagement
Efficient management of cost, performance, security, capacity control of infrastructures, services and the data center with ITOM.
IT specialists with proven experience
Arctive's store applications extend the technology of ServiceNow and provide tools that simplify building convincing user interfaces and portals. They provide complementary building blocks for efficient project delivery, automate to reduce media breaks and paper-based workflows, and male deployments more efficient.
NoCode PDF®
NoCode PDF®
Generate beautiful, styled and branded PDF documents with ease (including tables).
Portal Pro®
Deployment Guide®
Deployment Guide®
Execute and document deployments and reviews in a quick, reliable and user-friendly manner.
DevOps Utils ®
Visual Kit ®
Customer quotes
News
Here you will find all the news and updates on important trends and system knowledge in a compressed and fast form. The "all-round service" provides you with news about our company events, HR topics and much more.
Schedule a phone call.
Let’s uncover hidden potential in your processes.